Volunteer - Member Services

Volunteer Opportunity Description


If you know what great customer service looks and feels like, this volunteer opportunity is for you!  As a Member Services volunteer, you will help our service and sales teams  provide excellent service to all our Y members, guests and program participants.


  • Welcome folks to the Y, greeting and scanning in members and guests
  • Help us to promote our programs for Youth Development, Healthy Living and Social Responsibility
  • Assist our Y members, guests, and participants by answering general questions.
  • Monitor locker rooms and building, ensuring a safe, secure environment
  • Help us keep clean towels available for our member
  • Follow all procedures and policies of the department, branch and Association

Physical Demands

  • Ability work on a computer scanning in members


  • You will model your excellent customer service skills
  • Patience helps in communicating with individuals of all ages and backgrounds
  • Dedicated to member safety and the mission and philosophy of the YMCA
  • Volunteer application
  • Face-to-face interview
  • Criminal Background Check
  • Signed Code of Conduct
  • Completion of online New Volunteer Orientation (NVO)