Counter Team Leader

Location: Sierra Vista, AZ (3758 East Fry Blvd.)



Hastings Counter Team Leaders are responsible for managing the front counter area by supervising and executing corporate plans and actions as well as creating a positive team atmosphere, and increasing sales by utilizing company financial reports.


Brand Competencies:

·          Approachability

·          Customer Focus

·          Time Management

·          Integrity and Trust

·          Adaptability


Position Competencies:

·          Learning on the Fly

·          Timely Decision Making

·          Delegation

·          Conflict Management

·          Action Oriented

·          Composure


Key Responsibilities:

·          Welcome and connect with every customer and help influence purchasing decisions

·          Maintain awareness of industry trends

·          Comply with standards for merchandising and stocking front of store product

·          Maintain the highest standards of conduct and confidentiality

·          Follow proper cash handling policies and procedures and conduct a successful cash audit upon the completion of each shift

·          Takes advantage of new training opportunities and tools




·          High School Diploma or GED

·          Previous management and hiring experience

·          1 year customer service experience

·          Cash handling experience

·          Excellent customer service skills

·          Strong time management and organizational skills

·          Ability to work in a team environment

·          Must be at least 21 years of age

·          Must be able to lift up to 50 lbs. with frequent lifting and/or carrying of objects weighing up to 25 lbs

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