Counter Team Leader

Location: Searcy, AR (105 North Poplar)



Hastings Counter Team Leaders are responsible for managing the front counter area by supervising and executing corporate plans and actions as well as creating a positive team atmosphere, and increasing sales by utilizing company financial reports.


Brand Competencies:

·          Approachability

·          Customer Focus

·          Time Management

·          Integrity and Trust

·          Adaptability


Position Competencies:

·          Learning on the Fly

·          Timely Decision Making

·          Delegation

·          Conflict Management

·          Action Oriented

·          Composure


Key Responsibilities:

·          Welcome and connect with every customer and help influence purchasing decisions

·          Maintain awareness of industry trends

·          Comply with standards for merchandising and stocking front of store product

·          Maintain the highest standards of conduct and confidentiality

·          Follow proper cash handling policies and procedures and conduct a successful cash audit upon the completion of each shift

·          Takes advantage of new training opportunities and tools




·          High School Diploma or GED

·          Previous management and hiring experience

·          1 year customer service experience

·          Cash handling experience

·          Excellent customer service skills

·          Strong time management and organizational skills

·          Ability to work in a team environment

·          Must be at least 21 years of age

·          Must be able to lift up to 50 lbs. with frequent lifting and/or carrying of objects weighing up to 25 lbs