Job Description: Employee is required to effectively manage, direct and administer resident services of the facility in accordance with company policies and procedures, standards of practice for operators, and governmental regulations so as to maintain quality care for all residents.
Accountability: The Resident Services Manager reports to the Executive Director.
Equipment Used: Various office and medical equipment.
Environment: Primarily indoors.
Duties and Responsibilities: The employee must be able to perform the essential functions of the job with or without reasonable accommodations. Except as specifically noted, the following functions are considered essential to this position:
1. Review and supervise compliance with policies pertaining to total patient care, including but not limited to meal service, activities, housekeeping and laundry, personnel and public relations under specific directives from the Executive Director. Explain policies to staff and other concerned parties.
2. Monitor and assist with compliance with policies and procedures, and state and federal regulations and laws concerning nursing care.
3. Monitor personal and staff compliance with all state and federal regulations including bloodborne pathogens, infection control, hazardous materials, resident rights and other applicable areas.
4. Assist residents with admission and assure compliance with all State and Federal requirements regarding admission, to include but not limit to initial Advance Directives, Resident Rights information, and assessments as required.
5. Assist with negotiation and execution of Negotiated Service Agreements. In addition, assist with system of periodic review and maintain communication with families regarding fulfillment of agreement.
6. Participate in selection of personnel to staff facility, orientation and monitoring of staff competence.
7. Maintain communication with physicians and pharmacy as required.
Physical Activity Requirements: Employee must be aware that during the normal, routine performance of the essential functions, some of the following body movements may occur naturally, although they may not be a requirement of the job.
Primary Physical Requirements:
Lift up to 10 lbs: Frequently
Lift 11 to 25 lbs: Occasionally
Lift 26 to 50 lbs: Rarely
Lift over 50 lbs: Rarely
Carry up to 10 lbs: Frequently
Carry 11 to 25 lbs: Occasionally
Carry 26 to 50 lbs: Rarely
Carry over 50 lbs: Not required
Reach above shoulder height: Frequently
Reach at shoulder height: Frequently
Reach below shoulder height: Frequently
Controls and Equipment: General office and medical equipment
Other Physical Consideration:
Twisting: Not Required
Bending: Not Required
Crawling: Not Required
Squatting: Not Required
Kneeling: Not Required
Crouching: Not Required
Climbing: Not Required
Balancing: Not Required
During an 8-hour day, Employee is required to:
Consecutive Hours Total Hours
Sit 2 6
Stand 1 1
Walk 1 1
Work Surface: Varies from tile, linoleum and carpet
Cognitive and Sensory Requirements:
Tasting and Smelling: Required
Access to Personal Health Information: Requires access to the entire medical record on an as-needed basis.
Licensure/Certification Requirements: Current nursing license.
Other Training, skills and experience requirements: Employee must be able to perform in such a way to build good working habits and relationships among the staff they manage as well as other departmental staff. Employee must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with coworkers and supervisors.
Summary of Occupational Exposures:
Tasks and procedures performed by employee involve risks classified by CDC as:
Category I (Activity performed with blood exposure.)
Specific Task Exposure:
General Resident Care: Blood, urine, feces, vomitus, wound exudate, semen/vaginal secretions, other body fluids – cerebrospinal, synovial, pleural, peritoneal, pericardial, amniotic;
Handling Soiled Linens and Clothing: Blood, urine, feces, vomitus, wound exudate, semen/vaginal secretions, other body fluids – cerebrospinal, synovial, pleaural, peritoneal, pericardial, amniotic.
Cleaning Resident Rooms and Common Areas – Blood, urine, feces, vomitus, wound exudate, semen/vaginal secretions.
Refer to Exposure Control Plan for additional information, especially for the cleaning chemicals used on a routine basis in the housekeeping department.
Other Considerations and Requirements: This is a supervisory position. Employee is required to handle employees in a manner that assists them in their ability to function effectively. The employee may be expected to perform other duties as assigned. Such duties will be within the training and ability of the employee. The employer reserves the right to modify this job description based upon the company needs.