QA Manager (Nonexempt) (HC)

Location: Fairbanks North, AK (HomeCare Fairbanks)


General Summary

  • The position provides support to the agency through assistance with all aspects of Human Resources.
  • A variety of administrative support to Directors and Administrators.
  • Customer service to employees, managers and visitors.
  • In addition, may be responsible for leading internal investigations for the assigned service site (s).

Essential Job Responsibilities

  • Provide support to the assigned service site through assistance with all aspects of Human Resources.
  • Resolve employee relations issues and assist with investigations.
  • Conduct training and development programs.
  • Provide direction with regulatory compliance.
  • Manage the performance management process.
  • Assist with compensation initiatives.
  • Provide administrative support in all areas of Human Resources.
  • Manage employee recruitment, hiring and retention.
  • Interpret policy and procedure for operational staff and management.


  • Three to five years of human resources experience required.
  • Bachelor's Degree in Human Resources or related field.
  • Excellent organizational and written skills.
  • Must be able to maintain positive interpersonal communication with employees and customers.
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