Lids District Mgr in Training (DMIT) - Canada

Location: Toronto, ON (Toronto Queens)


Essential Duties and Responsibilities

  • DRIVE sales by delivering exceptional customer service per the Operations P&P Manual.
  • Successfully complete the DMIT Training Program to enhance core skill set (ie: recruiting, developing, coaching, leading and training).
  • Train store personnel on standard operating procedures as well as State and Federal laws and regulations.  
  • Communicate consistently with store personnel to insure understanding and compliance with standard operating procedures.
  • Act as the liaison between the District Sales Manager and the stores under the DMIT’s direction.
  • Take appropriate actions to insure each store maximizes sales, minimizes asset loss, and conforms to budgetary requirements.
  • Extensive travel(up to 90%) from store-to-store, within a given geographic area
  • Perform work of subordinates as needed.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Communicate with employees at all levels of the company.
  • Ability and willingness to travel overnight for training and/or business meetings.
  • Ability to work varying days and hours, based on business needs.
  • Ability to maintain an excellent attendance record.
  • Other duties as assigned.

Supervisory Responsibilities

  • Carry out supervisory responsibilities in accordance with LIDS policies, procedures, and applicable laws.
  • Supervise Store Managers through planning, assigning, and directing their overall functions.
  • Appraise store employees on positive performance and assist with formal performance evaluations.
  • Recruit, select, develop, and train store personnel on proper store operations and procedures.
  • Administer the progressive steps of discipline to include verbal and written warnings. In addition, the DMIT carries out employment terminations following approval from Human Resources and DSM.
  • Direct compliance of store employeesl with established company policies, procedures and guidelines including, but not limited to, safekeeping of company inventory, funds and property.
  • Address complaints and problem solve when appropriate with the assistance of the DSM and or RD.



  • Four year degree in business or a related field and one year relevant experience or; two year degree in a related field and at least two years of relevant experience or; three years of relevant experience.
  • Proven supervisory skills
  • Proven ability to perform independently with minimal supervision
  • Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner.
  • Ability to operate a computer, as well as maneuver relative software programs.
  • Posses a current valid driver’s license, certificate of insurance coverage and the ability to drive an automobile.
  • Driving required for up to 100% of the daily work schedule.
  • Standing required for up to 90% of the daily work schedule.
  • Relative computer hardware and software experience.
  • Ability and willingness to travel overnight for training and/or business meetings.
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