Journeys Assistant Manager

Location: Joplin, MO (Northpark Mall Space 232)

 

Assistant Store Manager Summary:
Why Work For Journeys?

  • We’re committed to our people – we want you to succeed!
  • We offer rapid promotions for top performers – we promote from within.
  • You’ll see the results of your hard work in your paycheck. Work hard, earn good money. Work harder, earn great money!
  • Compensation includes base pay, sales commission, and bonus potential.
  • Our store environment is unique
  • We offer excellent benefits

Responsibilities of Assistant Store Manager Includes:

Sales:

  • Meet and exceed sales goals and standards of performance
  • Direct and motivate employees to attain personal sales goals weekly
  • Hold staff accountable for meeting sales goals
  • Provide a fun, full-service shopping experience to customers
  • Stay informed of current fashion trends

Staff:

  • Assist Store Manager in recruiting, training, and developing a successful sales team
  • Evaluate the training needs of store employees and communicate those to the Store Manager
  • Recognize talented staff and help develop them for growth within the company
  • Evaluate staffing levels to maintain maximum productivity and sales effectiveness
  • Assist Store Manager with weekly staffing schedules
  • Help ensure that employee time is effectively and efficiently used

Operations:

  • Manage all aspects of store operations in Store Manager’s absence
  • Maintain a safe work environment
  • Follow all Loss Prevention practices and protect company assets
  • Perform all operational procedures accurately, in accordance with Operations Policies
  • Organize stock room according to Operations Policy Manual
  • Maintain store appearance

Management:

  • Lead and direct the store crew in Store Manager’s absence
  • Provide feedback and coaching to all employees
  • Supervise the daily operations of the store in Store Manager’s absence
  • Identify and report unacceptable work performance and disciplinary problems to Store Manager
  • Resolve customer issues effectively
  • Understand the Journeys culture and demonstrate it to the team

 

  • Prior experience in a management or supervisory role
  • 6 – 12 months retail sales experience
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Ability to work 45 hours per week, including night and weekend shifts
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