Department: Social Services
Reports To: Director of Social Services
Exempt Status: Non exempt
FUNCTION: Assist the Director of Social Services in the performance of the social services responsibilities.
SUPERVISORY RESPONSIBILITIES: None
• Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.
• Knowledge of regulatory standards and compliance requirements.
• Freedom from illegal use of drugs.
• Freedom from use and effects of drugs and alcohol in the workplace.
Education and/or Experience: High School graduate or equivalent. Experience in Social Services related to Long Term Care.
Certificates, Licenses, Registrations: Minimum of C.N.A.
LANGUAGE SKILLS: Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Computer use may be required.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY: Ability to define and solve problems collect data, establish facts, and draw valid conclusion. Must be able to handle difficult social issues as assigned by director of department.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Assist Social Services Director in all aspects of Social Services department as assigned and directed
• Communicates with residents and families as needed
• Documentation of communication with residents and families
• Assists with gathering of information as needed to complete forms
• Participates in the plan of care meetings as assigned by Social Services Director
• Attends IDT meetings as directed
RESIDENT RIGHTS: Promotes residents’ rights, assists residents to make informed decisions, treats residents with dignity and respect, reports suspected abuse or neglect, and supports independent expression, choice and decision-making.
LEADERSHIP: Demonstrates willingness to try new tasks; generates new ideas for change; evaluates and recognizes priorities, selects effective team members, challenges others to learn, keeps current and integrates new information, communicates and models organization values, fosters high performance and recognizes the need for and provides adequate resources.
QUALITY IMPROVEMENT: Applies quality improvement principles, tools, and techniques; assists in data collections; identifies processes for improvement in daily work; educates new staff in team process.
ENVIRONMENT OF CARE: Demonstrates understanding of fire and emergency procedures, participates in fire and disaster drills, demonstrates understanding of safety and security procedures, applies safety and security precautions, demonstrates understanding of hazardous material plan and demonstrates proper use of equipment.
INFECTION CONTROL: Applies hand washing principles during daily work; demonstrates understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place and demonstrates understanding of cross-contamination.
INFORMATION MANAGEMENT: Enters or records data timely, promotes confidentiality of resident information, logs onto the system using own password, logs off the system when leaving the work station, reports suspected violation of security/confidentiality issues, reviews data and identifies trends and deletes passwords of employees no longer needing access to software programs.
INTERPERSONAL SKILLS: Demonstrates active listening techniques, gains support through effective relationships, treats others with dignity and respect, seeks feedback, sets clear standards for performance, evaluates job performance and provides effective feedback, establishes systems to measure effectiveness, efficiency and service and creates and maintains reporting mechanisms.
CONTINUING EDUCATION: Attends in-service and education programs; attends continuing education required for maintenance of professional certification or licensure.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand and walk, the employee is frequently required to sit; use hands or fingers; reach with hands and arms; talk or hear. Occasional physical effort with medium to heavy objects may occur.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally to frequently exposed to blood or other body fluids, fumes or airborne particles and toxic or caustic chemicals. The noise level in the environment is usually moderate.
JOB DESCRIPTION REVIEW: I understand this job description, its requirements, and that I am expected to complete all duties as assigned. I understand the job duties may be altered from time to time.