Counter Manager

Location: Weatherford, OK (310 W Washington Ave Ste. 1235)

Job Description

 

Position Objective:

To provide an environment that encourages and maximizes sales for a Cosmetic Treatment Brand (Lauder, Clinique, Lancome or Arden/Fashion Fair).

 To promote good working relationships among Beauty Advisors, the cosmetic department and Store management.

 

Key Responsibilities

% OF TIME:

(total should equal 100%)

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Achieve Monthly/Quarterly sales goals by engaging clients, applying products and providing consultation.

  Use tools provided to monitor and track sales performance.

  Determine/allocate sales goals to each BA.

60%

Coordination of Special Events and Special offers for respective Brand:

  Maintain and expand client lists through the use of the Client Smart System.

  Achieve all pre-sell goals and Gift Goals where applicable.

  Ensure proper visuals

15%

Supervision of Beauty Advisors and Counter Activities to include:

  Coach and develop staff

  Maintain standards for Beauty Advisor image

  Maintain standards for counter cleanliness

  Provide product information and advice on selling techniques

  Execute visual directives

  Encourage cooperative teamwork

  Review and communicate with Store Manager any changes needed to schedules

  Communications with Store Manager and Account Executive

15%

Maintenance or Stock:

  Keep all merchandise stocked, neat and clean and protected.

 Process all DIF’s weekly.

 Process any recalls

 Keep list of out-of-stock and customer requests and submit information to  The Lauder Co.

Ensure proper maintenance and inventory of all counter fixtures and tester units.  Properly store and maintain control over all collateral, testers and sampling.

5%

Assist in recruiting, hiring and retaining Beauty Advisors.  Coach and develop staff.

5%

 

# of Direct Reports:

Varies by store

# of Indirect Reports:

N/A

Requirements

 

Training, Skills, Knowledge and/or Experience:

Sales and Management experience helpful but not necessary

 

Physical Requirements / Working Conditions:

Attend vendor training seminars and regional Counter Manager meetings.  Training locations may vary and will  involve travel.

Must be comfortable in engaging clients, applying products to the client while providing consultation.