Order Picker


Various internet sites may link to this page claiming this is an open position. While this position is representative of a job at Costco Wholesale, it does not represent an actual job opening.

Department:          Business Delivery                 Job Status:           Refer to Job Posting

FLSA Status:         Non-Exempt                        Reports To:        Pick Manager

Grade/Level:         Service Assistant                  Amount of Travel Required:     No travel required

Work Schedule:   Varies


Pulls merchandise from stock for high-volume business delivery orders. Pulls and loads items onto truck. Boxes small cooler and freezer items in milk crates. Follows proper safety and security procedures and standards.


  • Obtains pick sheet (list of number and location of items to pull for an order) from control desk.
  • Lifts pallet from low stack and sets on floor. Observes safety and security procedures, such as, performing daily safety checklist for electric pallet jacks prior to use, checking manual pallet jacks, and pallets and tagging any with defects, using proper lifting technique.
  • Pulls pallet through warehouse, selects items from floor stock to assemble orders. Checks each pull to ensure correct item and quantity are pulled and that all items are in good condition.
  • Enlists forklift driver to drop full pallets from steel shelves for large quantity item orders. Spots for forklift drivers to keep people out of fall-danger zone.
  • Writes quantity/weight of each item pulled down on pick sheet. Notes any approved substitutions and out of stock items. Signs off on completed pick sheet. Follows proper departmental procedures for paperwork and performance of duties.
  • Checks computer to research any items not found. Transfers completed order to audit area. Places pick sheet on top of pallet for auditors. Fills 10 to 25 orders (depending on order size) per shift.
  • Moves completed orders into truck for delivery.
  • Follows proper Business Delivery and general safety and security procedures and standards.
  • Assists in other departments of the warehouse as necessary.



   Competency Statement(s)

  • Communication - Articulates information, both verbally and in writing, in a way that can be easily understood by employees, members, and suppliers. Actively listens to employees, members, and managers and takes appropriate action as necessary.
  • Member Service - Exhibits a professional demeanor toward others. Unselfishly serves others and assists members, employees, and suppliers in a prompt and effective manner while following company procedures.  Is proactive and reacts quickly and appropriately in identifying problems, finding solutions, and making sound decisions that reflect Costco’s Code of Ethics.
  • Self Motivated - Is well-organized and able to prioritize, multi-task, and adhere to deadlines while working independently with minimal supervision. Maintains a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times. Accepts responsibility for his/her choices and decisions.
  • Team Player - Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal. Is willing to perform tasks assigned by supervisors and assist others as needed.
  • Flexibility - Adjusts positively to change in direction or assignment. Is able to do more than one task during a work shift. Has a proven ability to comply with new programs, methods, practices, and procedures.
  • Record of Satisfactory Job Performance - Demonstrates satisfactory job performance as indicated on the most recent review through positive demonstration of Costco’s Success Behaviors, and by a file free from counseling notices related to job performance.


           Stocker or comparable experience

    Licenses and Certifications

Costco Electric Pallet Jack certification (prior to operating an EPJ); Hazardous Materials Training - Module 1 (within 30 days of hire or position change).

    Other Skills and Abilities

           Basic math skills and legible handwriting



           High School Diploma or GED

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