Care Manager- PT 20 hours per week

Overview

Date Posted:
1/2/2018
Location:
Estes Park
Address:
1950 Red Tail Hawk Drive
City:
Estes Park
State:
CO
Country:
United States of America

Description

 

General Description of Duties: 

The Care Manager is responsible for coordinating the care of SALUD patients that are stratified as “high risk”, with emphasis on those enrolled in the Accountable Care Collaborative (ACC). The aim is to improve patient health and reduce health care costs. Their primary role will be developing comprehensive care plans that address the medical and social needs of each patient. 

The Care Manager will work closely with SALUD patients, SALUD clinics, local community hospitals, community members and partnering agencies.  The Care Manager will work in a team-based approach, interacting with various staff members across departments, as well as supporting patients and their families to facilitate self-management, self-efficacy, and behavior change. The Care Manager will adhere to the spirit of the SALUD mission statement while performing assigned duties.

 

Supervision Received:

Works under the direct supervision of the Care Management Program Manager.

 

Supervision Exercised:

None

 

Specific Duties:

  • Assist in risk stratification of high risk Salud patients, with an emphasis on patients enrolled in the ACC.
  • Make initial contact with patients assigned to the ACC.
  • Assist in assessing patient’s medical, dental, behavioral, and social needs.
  • Develop a comprehensive care program for patients, with referrals to internal and external resources.
  • Provide care management, follow-up and support services to high risk Salud patients, with an emphasis on ACC patients.
  • Assist patients with applying and accessing assistance programs.
  • Provide on-going individualized support to patients in the ACC.
  • Other duties as assigned.

Minimum Requirements

 

Qualifications for Appointment

Knowledge, Skills, and Abilities:

  • Commitment to working with the underserved.
  • Sensitivity to low income and ethnic minority community a must. 
  • Bilingual English/Spanish required.
  • Ability to collaborate with an interdisciplinary healthcare team including primary care providers, medical support staff, behavioral health workers and other healthcare professionals.
  • Self-starter, able to work independently and flourish without extensive supervision.
  • Detail oriented, able to coordinate and prioritize multiple responsibilities.
  • Excellent organizational, data management and documentation skills.
  • Knowledge of community resources and application process.
  • Good verbal and written communication skills.
  • Computer knowledge and skills including proficiency in Microsoft office programs (Access, Excel, PowerPoint, Word).
  • Willingness to learn new software programs and work processes.
  • Working knowledge of office equipment such as copiers, scanners, digital cameras, fax machine, etc.

Education:

  • Bachelor's Degree in social work or a health-related field, preferred.

Experience:

  • Experience in care management, patient navigation or social work experience preferred.
  • Experience in a community health setting or with underserved populations preferred.

Licensure/Certification:

  • None needed

Blood-borne Pathogen Risk Level:

  • Employee has a low risk for exposure to blood borne pathogens.

Environmental Conditions:

  • Primary work environment includes high volume community-based healthcare centers and may include patient homes, hospitals or locations within the community.
  • Must be able to lift and carry at least 25 lbs.

Physical Requirements:

  • Requires prolonged sitting, some bending, stooping and stretching.
  • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. 
  • Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.
  • Ability to lift and carry at least 25 pounds routinely