Security Officer


Date Posted:
Fort Collins
1635 Blue Spruce Drive
Fort Collins
United States of America



General Description of Duties: 

The Security Officer is responsible to interact with patients and staff in a customer service oriented environment, while providing a visible presence to deter illegal, unauthorized and dangerous activity and situations on or in the clinics and clinic grounds.  The Security Officer approaches his/hers tasks in a team based care fashion that supports patients and their families in self-management, self-efficacy and behavior change.

The Security Officer is to support and promote the spirit of SALUD’s mission statement while performing assigned duties.

Supervision Received:

Works under the direct supervision of the Security Manager

Supervision Exercised:


Specific Duties:

Customer Services:

Provides visible security presence.

Works in conjunction with other medical providers, Dental Providers, Behavior Health Providers and all other staff to ensure that patients obtain the highest standard of integrated health care.

Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to SALUD.

Performs assigned duties on Medical Clinic interior/exterior and associated network facilities (as directed) to maintain order, protect personnel and property, prevent fire, theft, vandalism, illegal entry, etc.

Performs security/safety checks via foot patrols, stationary assignments, and video monitoring.

Provides access control through monitoring pedestrian traffic at assigned entrances, challenging employees without badges, visitors who appear to be in inappropriate or unauthorized areas, or anyone attempting to enter restricted areas.

Responds to service requests from patients, staff, and visitors.  Provides escorts, controls the lost and found, assist with motorist issues such as starting vehicles, etc.

Responds to emergency situations and alarm activations. Performs security monitoring inside/outside patient rooms upon staff request.

Observes and reports potential or actual security breaches, safety concerns, and maintenance issues.

Prepares daily activity logs, incident reports, and various safety logs (as assigned). Performs general and routine duties in accordance with departmental procedures, directional charts, and clinic policies & procedures.

Demonstrates accountability and competence in performance of assigned duties, and timely/accurate reporting of incidents, concerns, and actions.

Follows procedures for the electronic health records system

Demonstrates interest in professional growth.

Attends all monthly staff meetings.


Minimum Requirements


Qualifications for Appointment:  One to three years’ experience with computers preferred.

Knowledge, Skills, and Abilities:

Familiarity with Microsoft Word, Excel, Outlook, and other Microsoft Windows-based programs required.

Must have technical aptitude to work with security technology (closed-circuit television, digital recording system, etc.).

Team player who desires working in an environment where working as a team is valued and practiced.

Works well under pressure to meet organizational needs and other deadlines.

Must work well with other patient care team memebers

Dependable person with good work ethic and ability to maintain confidentiality

Self-starter, ability to work independently with minimal supervision, detail oriented with ability to work on multiple projects and prioritize

Excellent people and relational skills including phone voice and face-to-face communications

Good written communication skills

Proficiency in Microsoft Word, Excel, Power Point,

Willingness to learn new software programs and work processes

Working knowledge of office equipment such as copiers, scanners, digital cameras, fax machines, etc.

Evening and/or weekend hours as needed.

Passion for working in a non-profit that provides health care services for low-income individuals and families.  Sensitivity to low income and ethnic minority community a must.  Bilingual English/Spanish preferred.


Minimum of a High School Diploma or equivalent


One year of providing security, and two years customer service experience preferred.


Valid Driver's License and good driving history required

First Responder, Basic Life Support (BLS) certification required

Bloodborne Pathogen Risk Level:

Employee has a low risk for exposure to blood borne pathogens.

Environmental Conditions:

Normal medical and dental office environment.

Physical Requirements:

Requires the ability to walk, run, sit, bend, stoop, stretch and stand for long periods of time.

Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. 

Requires normal range of hearing and eye sight to record data electronically and communicating with patients

Ability to lift and carry at least 25 lbs routinely