Development Operations Manager


Requisition Number:
Date Posted:
Association Offices
50 State House sq 2nd FL
Employment Status:




The Business Manager, Development Team will provide superior administrative support to the Chief Development Officer and Development department with a primary focus on gift entry, donor recognition and fundraising reporting. 


Essential Functions:


  1. Builds strong and positive relationships with donors, volunteers and staff.
  2. Provides accurate and timely gift and pledge recording, depositing, receipting, and acknowledgement of gifts across multiple campaigns.
  3. Reconciles data entry to insure proper accounting of donor gifts in both amount and by restriction.
  4. Prepares and distributes reports on fundraising efforts across the Association according to established reporting schedules and as requested.
  5. Possesses a thorough understanding of all software systems and databases utilized by the Development department and is able to provide assistance to others within the Association.
  6. Learns and follows Association best practices regarding fundraising and assists in communicating and training these to other staff.
  7. Assists with donor research, compiling data, and preparing documents and reports.
  8. Assists with general administrative support needs of the Chief Development Officer and Development department.
  9. Manage donor and prospect databases with accuracy and detail orientation.
  10. Prioritizes and manages multiple tasks simultaneously and follows through on issues in a timely manner.
  11. Provide branch support and training on fundraising systems and standards.
  12. Performs other responsibilities and duties as assigned.


Minimum Requirements

  • Has very strong computer skills including MS Word and Excel.  Has experience with database systems for gift and donor management.
  • Has excellent and professional communication skills, both written and verbal.
  • A minimum of an associate’s degree with a preference for financial recordkeeping experience preferred.
  • Five (5) years or more experience within a similar working environment preferred.
  • Must be highly attentive to detail and follow through.
  • Resolves problems, is aware of deadlines and is organized to meet deadlines.
  • Can translate complex information into easy to understand terms for varying populations.
  • A team player.
  • The ability to thrive in a fast-paced, team environment with all levels of management, volunteers, staff and donors is a must.
  • Professional behavior and appearance is expected at all times and some evening and weekend work is required.




  • Must be able to sit for extended duration.
  • Must be able to keyboard-data entry for extended duration.
  • Must be able to bend and stoop occasionally.
  • Must be able to lift up to 30 pounds occasionally.
  • Must be able to work at a computer screen for extended periods.
  • Must be able to drive to branch offices with supplies for trainings.