LH - Memory Care Manager (LPN)

Job Description


Department: Nursing
Immediate Supervisor: Wellness Director


As our Memory Care Manager you will be responsible for managing operations of the community’s Memory Care Unit by facilitating optimal quality of life for memory-impaired residents, including clinical and recreational care, in accordance with established policies, guidelines, and regulations.

Management Responsibilities

  • Supervises performance and behavior of staff holding them accountable for care-giving practices, job performance, customer service, record-keeping, dress code standards, attendance, policy compliance, etc. 
  • Provides “on the spot” training, guidance, coaching and counseling as needed to correct and improve staff performance including regular performance appraisals.
  • As necessary to correct improper job performance and/or behavior of staff, implements formal corrective action in compliance with established policy.   Included may be suspending a staff member and gathering / recording information regarding circumstances that lead to suspension.   
  • Participates in the interview process and selects or makes recommendations for selection of staff for department or unit of responsibility.
  • Collaborates with immediate supervisor to develop annual operating and capital budgets. 
  • Reviews employee time records to ensure compliance with labor budget and to address staff non-compliance with time-keeping requirements (like “punching in and out” appropriately)
  • Uses sound professional judgment to appropriately advise immediate supervisor or Executive Director of non-routine occurrences or issues.   

Other duties and responsibilities

  • Designs and implements programming specifically designed to meet the needs of memory-impaired resident population. 
  • Ensures that resident assessments are performed as needed to evaluate current and changing functional capacity of Memory Care residents.
  • Identifies changes in clinical condition and intervenes to ensure that services are appropriately adjusted to meet new needs.
  • Ensures that resident care needs are met with regards to activities of daily living, ambulation, hygiene and grooming, and medication administration.
  • In collaboration with the Activities Director, ensures that residents are provided person-centered therapeutic recreational activities designed to meet unique needs. 
  • Works collaboratively with immediate supervisor and others on the Memory Care team to develop and implement appropriate ways to address unusual / challenging resident behavior. 
  • Regularly communicates with family of residents to keep them informed of resident condition and needs and to involve them in developing and implementing unique approaches to care-giving.   
  • Ensures regulatory compliance on the Memory Care unit as well as compliance with established clinical systems of the community.   
  • Completes required clinical documentation in accordance with State regulations and facility policy.
  • Prepares and communicates work schedules for direct care staff in Memory Care.  
  • Maintains certification as a “Positive Approach to Care” coach.
  • Acts as coach for Memory Care staff performance of “Positive Approach to Care” techniques.   
  • Identifies and addresses gaps in knowledge / skills related to “Positive Approach to Care” for Memory Care staff. 
  • As requested by immediate supervisor or Executive Director, participates in educational and/or marketing events designed to promote the Memory Care unit.    




  • Must be a Licensed Practical Nurse (LPN) in the state of Virginia or compact state.
  • At least 2 years of experience as a LPN providing clinical care
  • At least 1 year of experience working with memory-impaired population in adult residential facility, adult day care center, nursing home, or licensed home care or hospice organization.
  • Current CPR certification

Other Essential Requirements:

  • As part of its mission to provide a welcoming, homelike environment for its residents, Linden House promotes the use of animals as pets in the facility both as common facility pets and as pets owned and brought in by individual residents.  All employees must possess the ability and desire to work in a pet-friendly environment which will include performing job duties in the presence of pets, handling and caring for pets as may be required, and cleaning up after pets as necessary.    
  • Demonstrates verbal and written communication skills (in the English language) sufficient to perform the principle duties and responsibilities outlined in this position description.
  • EOE – Disability and Veteran, Drug-free workplace