Clinic Aide - SFO Clinic


Date Posted:
Job Code:
Emeryville Clinical Facility
United States of America


The Clinic Aide coordinates and completes the clinic schedule and assists in rehabilitation of patients in departments as needed.  Work is performed at the SFO clinic (Emeryville, CA) with some work in the community.  The Clinic Aide will start their day at Residential assisting patients with ADL's and preparing for their day, then transport the patients to the clinic for therapy, once at the clinic they will work in the therapy schedule until about 4pm.

A high degree of accuracy in documentation and observation, adaptability to a variety of situations, strong communication skills, and an ability to evaluate situations as they occur is needed for this position.


1.    Coordinates and prepares actual (daily) clinic patient/therapy schedule.  Receives weekly requests from therapists.  Coordinates requests with medical appointments, conferences, outings, etc.  Copies and distributes actual (daily) schedules to all therapists, Case Managers, Director of Rehabilitation, Assistant DOR, Receptionists, and others as needed.  Makes adjustments on a daily and/or hourly basis as needed.  Discusses any problems, issues or unusual requests with DOR/ADOR.  Posts schedule daily on patient bulletin boards.  Requires ability to read and organize requests with staffing and other appointments.

    a.    Maintains the actual daily schedule in schedule database.  Updates actual schedule at end of the day to reflect the actual location of patients during the day, and to audit daily notes completed by therapists/aides, and to track the daily notes that need to be completed.

    b.    Maintains the old schedule, making adjustments as needed in the scheduling database, to reflect patient attendance and project staffing needs.

    c.    Maintains the master schedule in Client Status.  Updates the master schedule and sends to staff every week for review.      

2.    Assists in therapies as needed.  Works directly with patients.  Implements programs as indicated by a therapist.  Requires visual ability to read programs, hearing to converse with patients, and ability to monitor patients behavior.

3.    Provides for the safety of patients, visitors, staff and self when interacting with patients who may have behavioral outbursts, which can include yelling, exiting, hitting, kicking, biting, spitting, scratching, and throwing objects.

    a.    Must be able to recognize patient escalation, via verbal, physical and visual cues.

    b.    Must be able to attempt to verbally and physically de-escalate patient using behavior principles according to each patient's program, which may include Professional Assault Crisis Training (Pro-ACT) such as evasive self-defense (ability to get out of the way) and controlling self-defense.

    c.    Physical intervention and restraints can include calling for help, lifting, standing, walking, running, stooping, bending, kneeling, squatting, carrying, pulling, pushing and assisting with the restraint of patients weighing up to 150 pounds or more.

4.    Performs toilet and chair transfers without assistance for patients up to 150 pounds utilizing approved transfer techniques.  Transfer techniques include standing, walking, stooping, bending, kneeling, squatting, lifting, carrying, pushing and pulling.  Patients requiring moderate to maximum assistance and weighing over 150 pounds are lifted and/or transferred by two persons.

5.    Uses special equipment as required by each patient including, but not limited to wheelchairs, walkers, external catheters, etc., at any given time according to the outline of each patient's program.  May require fine motor manipulation, lifting, reaching, carrying, pushing and pulling when working with equipment.

6.    Maintains professional and ethical relationships with staff, patients, patient families, and other visitors.

7.    Attends staff meetings, in-services, and all scheduled shifts.

8.    Comprehends and follows instructions:

    a.    Maintain attention and concentration for necessary periods

    b.    Apply common sense understanding and carry out instructions (written, oral or diagrammatic)

    c.    Adapt to situations requiring the precise attainment of set limits, tolerances or standards

9.    Performs simple and repetitive tasks:

    a.    Ask simple questions or request assistance when needed

    b.    Perform routine, concrete, organized activities

    c.    Remember locations and work procedures

    d.    Make decisions based on simple sensory data

10.     Maintains work pace appropriate to given work load:

    a.    Perform activities on schedule, maintain regular attendance, and be punctual within specified tolerance

    b.    Complete normal workday and/or week, perform at a consistent pace without excessive rest periods

11.    Performs complex or varied tasks:

    a.    Synthesize, coordinate and analyze data

    b.    Perform job requiring precise attainment of set limits, tolerances or standards

12.    Relates to other people beyond giving and receiving instructions:

    a.    Can get along with co-workers or peers without exhibiting behavioral extremes

    b.    Maintain open door policy to encourage active, empathetic listening

    c.    Perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others
    d.    Respond appropriately to criticism from a supervisor and/or other staff member(s)

13.    Effectively influences people on a consistent basis:

    a.    Convince or redirect others

    b.    Understand the meaning of words and use them effectively

    c.    Interact appropriately with people which includes the provision of appropriate internal and external customer service

14.    Makes generalizations, evaluations or decisions without immediate supervision:

    a.    Recognize potential hazards and observe appropriate precautions

    b.    Understand and remember detailed instructions

    c.    Make independent decisions or judgments based on sensory data or known guidelines

15.    Accepts and carries out responsibility for direction, control and planning:

    a.    Set realistic goals or make plans independently of others

    b.    Negotiate, instruct or supervise people

    c.    Respond appropriately to changes in the work setting


1.    Transports patients as needed.

2.    Performs other duties as assigned.


1.    High School graduate or G.E.D. required.

2.    Experience in scheduling is helpful.

3.    Experience in a related field is preferred.