Toll Collector


Date Posted:
Requisition Number:
Mays Landing
Toll Operations



Salary : $11.00 per hour

This Toll Operator position is responsible for accurately classifying vehicles, collecting tolls and providing change to motorists traveling through a toll lane. This position is essentially in an outdoor work environment, subject to weather conditions. Crossing traffic lanes safely requires good mobility, vision and hearing to be alert to traffic conditions. Peak traffic conditions require a high volume of transactions to be processed under demanding conditions. This work impacts the traveling public and as such requires courtesy, efficiency, and professionalism at all times.

Job Responsibilities:
•Proficiently operate the Department’s toll collection equipment according to procedure.
•Accurately classify vehicles and collect proper toll amounts from motorists traveling through a toll lane.
•Accurately make change for various U.S. bill denominations in a timely manner, issue receipts to motorists and write insufficient fund slips.
•Accurately complete operational reports reflecting toll lane activity. At end of shift, balance cash and prepare accurate cash deposits on monies collected and tickets received.

•Speak and understand English proficiently to effectively communicate with motorists and respond to inquiries in a courteous, professional and helpful manner.
•Provides on the job training to new hired toll collectors and existing employees when required.

Other duties as assigned.

Minimum Requirements


Job Qualifications:
•High school diploma or GED.
• Required to possess and maintain a current/valid New Jersey driver’s license. •Required availability to work weekend hours based on business needs.
•Ability to lift up to 60 pounds, while following proper safety and lifting procedures. •Ability to safely walk across toll lanes holding up one arm to signal oncoming traffic to stop while carrying work related items (i.e. tour funds, vaults, cash draw, safety related items, etc. . .) in the other arm.
•Ability to climb and descend tunnel stairs while carrying up to 60 pounds.
•Ability to walk long distances and stand for long periods of time.
•Ability to determine vehicle classification by visual inspection.
•Ability to handle money and make change.
•Ability to determine correct tolls based on a numerical table provided.
•Ability to establish and maintain effective working relationships.
•Ability to deal with the public in a tactful and courteous manner.
•Ability to communicate effectively in English both verbally and in writing.
•Ability to express ideas and concepts clearly. •Interpersonal communication skills.