Maintenance Technician

Job Description


Summary:   Position is responsible to respond to various store service calls; assist other staff;


Service Technician activities:  87 percent of time

  • Troubleshoots electrical and mechanical issues
  • Repairs electrical and mechanical issues
  • Answers calls for repairs
  • Maneuvers in and out of tight and/or awkward spaces
  • Drives to various store locations
  • Utilizes various hand tools and meters
  • Operates various equipment

Other activities:  13 percent of time

  • Climbs ladders/stair tower to reach repair site
  • Maintains various reports and records of repairs




Physical Requirements:

  • Standing with walking is required for most of the shift (not including breaks)
  • Push and pulling carts with tools is required approximately 20% during the shift (tool pouch weighs approximately 30 lbs)
  • Bending is required less than or up to 25% of the shift to reach into repair spaces
  • Crouching and kneeling is required approximately 25% of the shift to repair spaces
  • Normal physical strength to handle up to 15-pound object, frequently. 20-30 lbs is lifted occasionally during shift -- some items weighing up to 50 lbs to be handled occasionally (1-2 times per work week)
  • Normal coordination, including eye-hand, hand-foot
  • Average endurance
  • Normal dexterity of hands and fingers with average repetition
  • Site with ability to distinguish color; perception of sound is required; ability to communicate issues verbally and in written form

Knowledge Requirements:

Must have proven HVAC, plumbing, electrical, and mechanical experience from a trade school or prior work experience.   A positive service attitude & pleasant personality; effective memory skills; good hand eye coordination; dependability; ability to follow directions & a strong willingness to learn. To work on units containing refrigeration, you must have a certification.

Mental effort

  • Average concentration/intensity
  • Above average memory, taking into consideration the amount of responsibility
  • Above average time pressure of decision making


  • Normal verbal communication
  • Normal written communication
  • Normal nonverbal communication

Must be 18 years of age or older

Average Hours Per Week:   40 hours per week

Hours Employee Must Be Available:  6 AM – 4:30 PM., Monday thru Saturday, Plus on call duty rotation

      Work environment:  Normal exposure to weather and temperature extremes