Utility Clerk

Job Description


Summary:  Position is responsible to bag groceries; carry out groceries (Strack & Van Til only); respond to customers; assist other staff; clean floor and restrooms; collect carts; back shop merchandise


Utility Clerk activities: 80 percent of time

  • Assists customers
  • Bags groceries
  • Faces merchandise in the store
  • Answers calls for price checks/spills
  • Carries out groceries
  • Cleans general shopping areas
  • Restocks back shop merchandise

Other activities: 20 percent of time

  • Climbs ladders/stair tower to restock and clean
  • Cleans Parking lot
  • Collects carts
  • Retrieves carts
  • Cleans restrooms




Physical Requirements:

  • Walking with standing is required for entire shift (not including breaks)
  • Bending is required approximately 35% of the shift to reach merchandise from carts/floor and to restock
  • Push and pulling carts with product and without is required approximately 40% during the shift
  • Crouching or kneeling is required approximately 50% of the shift to restock merchandise in the store; reach product from the bottom of carts
  • Normal physical strength to handle up to 20-pound object, frequently -- up to 30 lbs is lifted 6-8 times per shift Some items weigh up to 40 lbs, this is handled occasionally
  • Normal coordination, including eye-hand, hand-foot
  • Above average endurance
  • Normal dexterity of hands and fingers with above average repetition
  • Average coordination, including eye-hand
  • Sight with ability to distinguish color; Perception of sound is required

Knowledge Requirements:

A positive customer service attitude & pleasant personality, effective memory skills, good hand eye coordination, dependability, ability to follow directions & a strong willingness to learn.

Mental effort

  • Average concentration/intensity
  • Above average memory, taking into consideration the amount of merchandise
  • Average time pressure of decision-making


  • Normal verbal communication
  • Normal written communication
  • Normal nonverbal communication

Average Hours Per Week:   20 – 39 hours per week                                                                   

Hours Employee Must Be Available:   6 a.m. -- 12 a.m., Monday thru Sunday                

Work environment:  Normal exposure to weather and temperature extremes. Workers are required to go outside as customer requests carry out service.