This position is responsible for providing courteous, efficient, and accurate checkout service to customers in a manner that meets Our Brand of Customer Service expectations while meeting productivity expectations.
ESSENTIAL DUTIES & RESPONSIBILITIES
The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished. There are many necessary activities to satisfy any of the following performance guidelines.
- Greet each customer and answer any questions to ensure excellent customer service.
- Scan, weigh and key all items quickly and accurately.
- Assist in bagging the customer's groceries according to company prescribed standards.
- Ensure carryout or drive up service is secured and the customer is completely satisfied.
- Ensure accuracy and/or accountability for the cash over/shorts.
- Maintain cleanliness of counter top, scale and scanner at all times. Keep the coupon drawer and cash drawer neat, organized and secure at all times.
- Perform stocking, food preparation and/or customer service duties in various departments.
- Perform clerical, cleaning and maintenance duties throughout the store.
- Required: Secondary school math skills or equivalent
2. Licensing Required: None
- Customer service experience preferred
4. Other required Knowledge, Skills, and Abilities:
- A service-oriented individual with a high energy, positive and friendly demeanor
- Customer service skills
- Team relations skills
- Communication skills, and the ability to follow instruction