Specialist Foodservice PT

Job Description


Position Summary:
Provides outstanding service to all customers with a key focus on the foodservice area; ensures that all food items meet the required stock levels and presentation standards; and that all cleanliness and food safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells and samples items to help increase sales

Position Responsibilities:
• Ensures proper preparation, presentation and maintenance of stock levels for all foodservice products available to the customer
• Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all food products are available and ready for consumption
• Takes an active role in promoting new foodservice programs introduced by the Company
• Assists in code dating food items to ensure quality and safety. Follows all food sanitation guidelines
• Helps ensure proper storage, dating and rotation of all food products and supplies
• Actively promotes foodservice items through regular sampling initiatives, engages in suggestive selling and communication of promotional items and specials
• Cleans and maintains the foodservice area including, but not limited to, cleaning counters, equipment, floors and cabinets. Performs light maintenance duties as assigned
• Helps ensure all equipment is operating correctly. Communicates to management when maintenance is needed
• Monitors customer lines at the Point of Sale (POS) and opens additional registers as needed, in order to expedite the sale process
• Learns and follows all applicable procedures outlined in the Company Food Service User’s Guide
• Listens and responds to customer requests and forwards necessary information to management
• Maintains knowledge of current sales/goals for each food category, Food Quality compliance inspections and the Exceptional Customer Experience (ECE) Worksheet
• Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed
• Provides suggestions for and actively participates in improving sales, margins and execution of all Foodservice programs
• Completes other duties as assigned by Management



Education Requirements:
• No requirement

Experience Requirements:
• Foodservice/customer Service experience preferred

Skill Requirements:
• Basic computer skills
• Good verbal and written communication skills
• Understanding of store functions and operations
• Ability to perform repeated bending, standing, and reaching
• Ability to occasionally lift up to 40 pounds