Custodial - Day Operations


At Universal Orlando, our guests appreciate the extraordinary care taken by our Team Members to ensure the resort is a pristine, sparking clean environment, and the Custodial Park Services Attendants (Day Operations) make that happen each and every day!

Custodial Park Services Attendants (Day Operations) are responsible for:

  • Maintain park quality standards by thoroughly performing all cleaning duties; sweeping, litter picking, trash removal, restroom care, high dusting, mopping and pushing water by use of a squeegee.
  • Promote and provide exemplary guest service for both internal and external customers. Answer questions and offer information in a courteous manner. Offer to take guests pictures and seek to provide assistance.
  • Responsible for monitoring inventory, cleaning supplies and paper products, for specific assigned work areas; re-supply when needed.
  • Understand and demonstrate the proper use of safety practices & ensure training standards are maintained for the department.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.
  • Perform other duties as assigned.


To perform the role of a Custodial Park Services Attendant (Day Operations) successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.

  • Consistent attendance and punctuality is a job requirement.
  • High school diploma or GED preferred.
  • Six months to one year cleaning experience preferred; or equivalent combination of education and experience.
  • Valid Florida Drivers License to operate Universal Orlando vehicles preferred.

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the Custodial Park Services Attendant (Day Operations) job. 

  • While performing the duties of this job, the individual is regularly required (2/3 or more of the time) to stand for prolonged periods; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; balance; reach, pull, push with hands and arms below head and frequently above head; ability to smell.
  • The individual is frequently required (1/3 to 2/3 of the time) to walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); talk; stoop, kneel, crouch or crawl; use repeating motions more than twice per minute; lift and/or push up to 45 pounds with control; use close vision with or without corrective lens (clear vision at 20 inches or less), distance vision with or without corrective lens (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), and depth perception (vision, ability to judge distances and spatial relationships); adjust focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions); work in varied light conditions including low or diminished lighting; maintain alertness and attentiveness up to 4 hours while working varying hours; maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure).
  • The individual is occassionally required (up to 1/3 of the time) to hear audible alarms, voice commands with background noise; work in small or tight spaces.

The work environment characteristics described below are representative of those an individual encounters while performing the essential functions of the Custodial Park Services Attendant (Day Operations) job. 

  • While performing the duties of this job, the individual is regularly exposed to work in wet, humid conditions (non-weather); work in outdoor weather conditions to include direct sunlight, heat or cold.
  • The individual is frequently exposed to extreme cold (non-weather); work in extreme heat (non-weather); work with aerosols (spray paints and brake cleaner); be exposed to bodily fluids (blood, vomit).
  • The individual is occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; transport hazardous waste; be exposed to a loud work environment. 
  • While performing this job, the noise level in the work environment is moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.