Member Service Representative


We are currently taking applications from applicants that strive to meet and/or exceed the goals and deliver a high-value experience for our members. Our Member Service Representatives manage the member services function including but not limited to access to health and fitness center, sales of membership and data entry; ensures that services are provided in a quality manner at all times; provides accurate information on activities and programs to members and participants; primary staff responsible for ensuring prompt and courteous service is delivered to members/participants. Controls access to health and fitness facility; must have the ability to convey enthusiasm and basic knowledge of all program areas to members and participants as well as ability to refer patrons to the correct staff member when needed: ensures that accounting and related procedures are followed for cash reporting and merchandise sales; must accurately complete data entry for service desk staff close out and deposits; must attend/participate in required monthly staff meetings.


Applicant will have a high school education, or equivalent; two years of post high school education preferred; one year or more of related experience in a service, sales and/or office environment; knowledge of office etiquette, procedures, office machines and computers a must.  Bilingual candidates preferred, but not required.

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